Blog

Utilize these VoIP features more often

Voicemail, Do Not Disturb, and call recording are some of the obvious reasons why companies choose VoIP services for their communication needs. But other VoIP features are often underutilized, like customizable hold music or in-call coaching. For a more efficient work flow, check out these overlooked features. Busy lamp field The busy light notifies you […]

New Office 365 cyberattack on the loose

Phishing scams disguise malicious links and emails as messages from trusted sources. The most recent scam to watch out for almost perfectly imitates a trusted invitation to collaborate through Microsoft SharePoint. It’s a three-step attack that’s easy to avoid if you know how it works. Step 1 – Invitation to collaborate email The first thing […]

Perks of using dual monitors

Many employees are uncomfortable using two monitors at their desk, so it’s no surprise that dual monitor setups aren’t as popular as single monitor setups. But working with two screens provides ways for employees to work more productively. Here’s a look at some of the main reasons why your employees’ desktops should be upgraded to […]

Why Small Businesses Shouldn’t Avoid Making Disaster Recovery Plans

  Why Small Businesses Shouldn't Avoid Making Disaster Recovery Plans. Entrepreneurs and small businesses, especially ones that are fairly new, often don't think about making plans to recover in case of a disaster. However, it is the smallest business that most likely has the fewest resources to fall back on in case of disaster.

The pitfalls of business continuity planning

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the […]

Virtualization security risks & management

While virtualization security is often viewed as an afterthought, it is nevertheless important. Like all technology, securing your virtualized infrastructure is vital to your business’s success. Let’s take a look at some of the security risks posed by virtualization and how you can manage them. Security risks of virtualization Complex infrastructure – Much like virtualization […]

7 ways to more retweets

It can be discouraging for any business to post a thoughtful tweet in the morning just to see that it barely has any retweets by the end of the day. To maximize your tweets’ exposure, consider these 7 ways to increase your retweets. Schedule your tweets There is absolutely no point in tweeting out any […]

Outsourcing? Really Its OK: How it can save time and money

  Outsourcing? Really. Its OK: How it can save time and money Almost by definition, small business owners and entrepreneurs cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side-effects when it comes to IT. Small business don't have the resources to fully support all of their IT infrastructure needs.

How your business can prepare for VoIP

Companies that want to stay ahead of the curve are switching to Voice over Internet Protocol (VoIP) solutions to drive productivity and mobility. To get ready for the upgrade, you need proper planning and network preparation -– here are the most critical considerations. Network stability Implementing a VoIP phone system presents unique challenges, such as […]

Time-saving tips for Microsoft Word

Microsoft Word remains one of the most popular and user-friendly apps for business. It is compatible with both Windows and Mac and can be used to create a wide array of business documents. While millions of people use Word every day, most don’t know how to maximize its potential. And since it is constantly being […]