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Understanding Office collaboration tools

Office 365 is chock full of so many apps that it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft […]

Data safety: The non-technical way

Keeping up with advancements in technology as a business owner is tough, especially when those advancements relate to information security. However, it doesn’t have to be. Here are a few physical security tips you can implement to protect your data before calling us! Cover up your webcam There must be some credibility to doing this […]

Why UPS is necessary for network equipment

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPSs for your networking equipment, including cable modems, wireless access points, and routers. UPS […]

Virtualization vendors fix processor flaws

Everyone has been trying to make sense of recently discovered vulnerabilities that affect almost every computer in use today. All you really need to know about the Spectre and Meltdown bugs is that they make it very easy to spy on private information stored on a computer. But if you’re using virtual desktops or servers, […]

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations […]

Office 365 Update: New Tools You Need To Know

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more — a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features! Automatically Uncover Trends in Excel Data Finding useful information […]

5 social media trends of 2018

To say that social media is a small part of our lives is an understatement. Platforms like Facebook, Instagram, Twitter, and Snapchat are now integrated into our lives like never before. But what’s next? Can social media’s involvement go any further? These upcoming trends certainly point toward it. Read on to learn more. The boom […]

IT hardware checklist for SMBs

As a business owner, you don’t want to start the new year faced with last year’s hardware problems. And although you can’t leave every issue behind, you can start implementing policies to avoid some of the most common hardware issues you’ve previously encountered. Here’s a checklist to get you started. ✓ Clean up your computer […]

Big gains for small-business IT in 2017

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]

Virtualization Containers 101

New technological developments such as cloud computing and virtualization are prying small- and medium-sized businesses away from traditional client-server architecture. In contention now lie Containers, a technology influenced by cloud computing that offers a less complex alternative to virtualization. Discover its benefits and see why they apply to your business. What are containers and why […]